Conflict is a natural part of life. Mediation is a useful conflict management tool. The mediators at West Coast Resolution Group, Nichola Krebsbach and Jordan Brown, are trained to understand the source of conflicts and identify a path away from adversarial positions toward positive change and growth. Mediators create a space to have difficult conversations that lead to resolution. Parties should expect to have honest discussions about the merits presented, the risks and rewards of litigation, and be open minded to reaching a solution.